Heuristic Evaluations

Conducting a heuristic evaluation can be a cost effective and relatively quick way to asses the usability of your site. They can be conducted by a usability expert or, failing that, you can apply sets of tried and tested heuristics yourself. The […]

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Steve Krug’s Usability Test Script

It’s the ‘go to’ test script. I’m pasting it here for quick reference. There’s also a PDF version.   Introduction Hi _________ . My name is _______, and I’m going to be walking you through this session. You probably already […]

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How to develop a successful UX strategy

While every strategy will differ dependant upon the product/business, a few key points should remain at the core of our thinking when it comes to UX Strategy. First and foremost, the business strategy must direct the UX strategy. As User Experience professionals […]

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Powder: Beauty Just Got Personal

Powder, part of Time Inc. (UK) Ltd, home to iconic brands such as Marie Claire, InStyle, Wallpaper* and Look, launched in early 2015. From initial paper prototypes to high fidelity prototypes, to focus groups and user interviews, I played a pivotal role in helping […]

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Wallpaper Design Awards

Brief: Simplify the design which has gradually become bloated. The secondary navigation in the ‘Shortlist’ section is not being clicked. This needs addressing. The approach: We began by auditing the page content, and found a lot of unrelated material that could be stripped […]

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Who doesn’t love a glossary?!

Sometimes it’s a full time job just keeping up to date with all the terminology. I’ve collated a few UX terms and definitions as a quick go to glossary. If I’ve missed anything glaringly obvious, or indeed superbly subtle, let me […]

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Familiarity breeds… comfort

Everybody knows shortcuts, right? Of course not. My folks have no idea what they are, but it doesn’t stop them getting things done. They often follow what we might call, the scenic route. It takes a bit longer, but they […]

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NN/g London Usability Week 2015

At the beginning of this month I attended 7 intensive days training at London Usability Week held by the one and only Nielsen Norman Group. There’s more information about available on their site: nngroup.com/ux-certification  I sat my 7 exams yesterday, passed them […]

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