Feb 2, 20225 minResearch from the ground upMy current workplace is very new to the idea of user research. When I started in 2019, all my usual 'first three months' plans went...
Jan 19, 20229 minDeveloping personas and keeping them relevantAt Aptitude Software I have led a significant piece of work on personas to bring a richer understanding of our end users to the software...
Jan 14, 20225 minWeeknote 9: A review of 2021To continue from last week's note I'm going to review my work at Aptitude from 2021. A quick recap: 2020 was a year of laying the...
